
We are here to help you navigate healthcare conversations and empower your discussions.
Our Services
Regardless of where you are located, we are here to help.
Building on an initial consultation, we will meet you where you are to develop a plan that best meets your needs.
Virtual meetings are offered privately for individuals, families, advocates with their clients, or organizations. Each session is tailored to your needs and concerns.
Check out Compassionate Navigation’s podcast Communication Compass, wherever you prefer to listen. Coming summer 2025 we will be launching a YouTube show with tips, research, and stories all about how to navigate life’s difficult conversations.
Individual Patient Advocacy
It all begins with a feeling. Maybe you feel a provider, partner, or family member is not hearing your concerns. Perhaps you need resources to better cope with a medical issue. My focus has often been on working with populations frequently classified as “complex” or difficult. ALL people need to be seen, heard and understood. We work with anyone from any background and know that you have multiple components that make you who you are. Let us help you get the care you need for your health.
Advocate Coaching
Even as an advocate, you might face a problematic communication-based situation. From helping families resolve a conflict to not understanding how to adapt to a patient's cultural needs, having someone with expertise in communication can help. Having taught classes in interpersonal, health, culture, business/organizational, and persuasion, our communication background allows us to offer research-based practices, skills, and knowledge to help you meet your goals.
Coaching, Training, and Speaking
Clinics, hospitals, and organizations often work with diverse constituents, requiring understanding and flexibility to meet their needs. Without cultural and interpersonal considerations, communication issues frequently arise. Applying evidence-based skills and knowledge across multiple disciplines, our education, research, and decades of training experience allow us to cultivate anything from a one-hour talk to a multilevel training series. Unsure of exactly where to start? Not a problem; need assessment tools and initial consultations can guide the path.
“It seemed like an unending road to locating the help I needed. Malynnda not only helped me create a map to meet my health goals, but she stayed by my side and kept me going.”
— Samantha B., CLIENT