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The Compassionate Approach

At the heart of our company lies The Compassionate Approach, a set of core values that guide every interaction we foster. Rooted in empathy, respect, and understanding, this approach shapes how we communicate, collaborate, and care for one another. We believe that compassion is more than a sentiment—it is an actionable commitment to building trust, promoting inclusivity, and strengthening relationships. Whether addressing complex challenges or celebrating shared successes, The Compassionate Approach ensures that every conversation is anchored in kindness and clarity. By embracing these values, we aim to create environments where people feel heard, valued, and supported, empowering both our team and those we serve to thrive.

Nikinzie Krstich, MA (she/her) is a dedicated communication professional with expertise in psychology, health communication, and interpersonal relationships. She holds dual Bachelor’s degrees in Psychology and Health Communication, as well as a Master’s in Communication, with a specialized focus on grief and interpersonal dynamics.

As the Community Outreach Coordinator for Compassionate Navigations, Nikinzie is committed to building meaningful connections and providing essential support to individuals and organizations. She is passionate about lifelong learning, enjoys reading, and embraces new opportunities for growth and exploration.

Sam Moon (they/them) is a dedicated public health professional with a passion for advocacy and education. They earned their Bachelor’s degree from Indiana State University in 2022 and have spent the past three years working in public health. Most recently, they became a certified Community Health Worker, further strengthening their commitment to community support and healthcare access.

As a Health Educator at IU Health Positive Link, Sam specializes in HIV testing and education, providing essential services to diverse populations. Their work has allowed them to engage with individuals from all walks of life, fostering meaningful connections and promoting inclusive healthcare. In addition, Sam serves as a leader for IU Health’s employee resource group, which supports LGBTQ+ employees and advocates for a more inclusive workplace.

A passionate advocate for transgender healthcare, Sam brings both professional expertise and lived experience to their work. As a genderqueer individual, they have navigated the healthcare system firsthand and have been a dedicated support system for their partner, a trans man, throughout his medical transition. These experiences have deepened their understanding of the communication challenges between patients and healthcare providers, shaping their role as a patient advocate.

Outside of work, Sam enjoys reading, playing video games, and attending community theatre productions with their partner. They also stay busy caring for their two beloved dogs, Moss and Maple.

Dr. Natasha A. Rascon (she/her) serves as an organizational leadership and crisis communication expert with a passion for applying communication strategies to high-stakes situations. As an Assistant Professor of Communication and Director of Graduate Studies at Indiana State University, she specializes in crisis response, organizational leadership, and effective communication for diverse populations.

Dr. Rascon’s research and consulting work focuses on enhancing communication strategies for leaders, first responders, healthcare teams, and educators. She has developed frameworks to improve crisis preparedness, facilitate decision-making under pressure, and create inclusive communication practices. She is the author of a research manual based on the Coordinated Management of Meaning (CMM) and has published extensively on co-constructed meaning and strategic crisis messaging.

An active leader in the National Communication Association (NCA), Dr. Rascon serves on the Leadership Development Committee and as Treasurer for the Communication as Social Construction division. She also serves as a Faculty Associate at the Global Health Communication Center at Indiana University, Indianapolis.

Dr. Rascon offers consulting services to organizations seeking to strengthen leadership communication, improve crisis response, and foster inclusive workplace cultures. Her expertise is informed by both professional experience and her role as a mother to three neurodivergent children, inspiring her advocacy for effective and compassionate communication.